Will I be notified if the installation was not completed in my neighborhood?

Yes. Work crews will place a door hanger at the residence to indicate the installation process has begun on replacing the water meters in the neighborhood but due to scheduling or the availability of supplies the installation process will require a return visit to your property to complete the new meter.  If a temporary pause in the installation process occurs, it will not disrupt water service to the customer.

Show All Answers

1. Why is my water meter being replaced?
2. How much will this new meter cost me?
3. What is “AMI”?
4. How will this AMI meter benefit me?
5. How long will it take to complete the installation of a new AMI water meter?
6. When will this work be performed?
7. How do I know who is authorized to do the work?
8. Will I be notified before work begins?
9. Will I be notified if the installation was not completed in my neighborhood?
10. Will I be notified if the installation of my meter was not completed?
11. Will I be notified after work is completed?
12. How long will I be without water?
13. Does Ameresco, EnvoCore (RTS) or City of Friendswood employees need to come inside my house?
14. Is there any special care or maintenance that I need to do to my new AMI meter?